5 Reasons to Make the Chief of Staff Title Official (Instead of De Facto)
Recently, in a coaching conversation with a CEO, we explored a familiar question: Should we formalize our Chief of Staff role, or just keep it…
4 Tools to Align a Fractured Leadership Team
We’ve all been in those meetings. Everyone agrees on the goals. The strategy is clear enough. But somehow… progress stalls. Decisions get recycled. Follow-through slips….
Delegate vs. Empower: Which Path Grows Your Team—and Your Impact?
We hear it all the time: “Leaders should delegate more.” Or “Great leaders empower their people.” But too often, those terms get lumped together—when in…
When Clarity Isn’t Enough: How One Chief of Staff United a Divided Executive Team
Jerry* was a sharp, systems-minded Chief of Staff with a big challenge: the executive team at his company was pulling in different directions, and his…
From Shut Out to Strategic Partner: How One Chief of Staff Earned Her CEO’s Trust
I recently caught up over a virtual coffee with a former coaching client, Amber. When I reminded her that her biggest challenge used to be…
Drive Accountability for Tasks (Without Micromanaging)
One of the most common questions I hear from Chiefs of Staff is: How do I get people to actually follow through on what they…