“Let Others Own Their Inaction”: A Leadership Lesson I Didn’t Know I Needed
Sometimes the leadership move that matters most isn’t stepping in to fix the problem, but stepping back long enough to let others own their inaction—and…
When (and Why) Leaders Should Use 360° Feedback
360 feedback can surface leadership patterns you can’t see on your own, especially as roles get more senior and feedback gets quieter.
The Two Skills Every Chief of Staff Must Master
There are many skills that make a strong Chief of Staff—but two show up again and again as true force multipliers…
From Strengths to Traps: How Chiefs of Staff Can Avoid Slipping Back into Specialist Mode
⏱️ 3 min read One of the most common challenges I see with new Chiefs of Staff is this: you step into the role with…
30 Questions You Can Ask in Your First 30 Days as Chief of Staff
When you step into the Chief of Staff role, the temptation to jump in and start fixing things is strong. After all, you were hired…
5 Reasons to Make the Chief of Staff Title Official (Instead of De Facto)
Recently, in a coaching conversation with a CEO, we explored a familiar question: Should we formalize our Chief of Staff role, or just keep it…