empowerment

From Strengths to Traps: How Chiefs of Staff Can Avoid Slipping Back into Specialist Mode

One of the most common challenges I see with new Chiefs of Staff is this: you step into the role with deep expertise from a past life — finance, operations, communications, project management, you name it. That’s part of what makes you valuable. But it can also be the very thing that holds you back. […]

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5 Reasons to Make the Chief of Staff Title Official (Instead of De Facto)

Recently, in a coaching conversation with a CEO, we explored a familiar question: Should we formalize our Chief of Staff role, or just keep it as-is? Like many leaders, they had a trusted right-hand person already operating in a de facto Chief of Staff capacity. But the team didn’t know them by that title, and

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Delegate vs. Empower: Which Path Grows Your Team—and Your Impact?

We hear it all the time: “Leaders should delegate more.” Or “Great leaders empower their people.” But too often, those terms get lumped together—when in reality, they’re very different leadership moves. Let’s start with the definitions: On the surface, they might seem interchangeable. But the difference is subtle—and important. Delegation: Giving Tasks Delegation is about

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