readiness

One of the biggest mistakes people make with difficult stakeholders is treating every conversation like a transaction. The strongest relationships are built through connection. And connection often starts with curiosity. Here are three practices I’ve found surprisingly effective when working with skeptical, resistant, or hard-to-read stakeholders: 1. Go beyond “I’m fine. How are you?” Most […]

Layoffs. Reorganizations. Missed goals. Budget cuts. Leadership transitions. Most organizations eventually face seasons where people are carrying more uncertainty, disappointment, and emotional weight than usual. In these moments, leaders often ask: How do we support people through hard times while still moving the organization forward? It’s an important question. And it’s one that leaders don’t