team dynamics

When the Leadership Team Is Stuck, the Chief of Staff Has Work to Do

One of the most valuable things a Chief of Staff can do is help a leadership team make decisions. That doesn’t mean making the decisions for them. It means that you make it easier for them to make good decisions. When a decision keeps appearing on the agenda, generating lots of discussion, and leaving the

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When Clarity Isn’t Enough: How One Chief of Staff United a Divided Executive Team

Jerry* was a sharp, systems-minded Chief of Staff with a big challenge: the executive team at his company was pulling in different directions, and his CEO was tired of playing referee. Jerry had what many Chiefs of Staff dream of—direct access to the CEO, the authority to drive change, and a genuine mandate to “fix

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How to Plan a Great Offsite (That Actually Moves Your Team Forward)

If you’re planning an offsite, you probably already know your team needs time together. But time isn’t enough. The most impactful offsites aren’t just a break from the office—they’re a springboard. They spark insights. They create space for real conversations. And yes, they include a little laughter, too. Lately, I’ve been helping a lot of

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