When the Leadership Team Is Stuck, the Chief of Staff Has Work to Do
One of the most valuable things a Chief of Staff can do is help a leadership team make decisions. That doesn’t mean making the decisions…
Five Steps to Facilitate a High-Stakes Decision Meeting
My favorite kind of meeting to facilitate is most people’s least favorite: Strong personalities Strong opinions A consequential decision to make And a group that’s…
Chiefs of Staff: Is Your Leadership Team Solving the Wrong Problem?
Your leadership team has been talking about the same issue for months. 🤓 Someone suggests bringing in a consultant. 📊 Someone else wants more data….
Stop Completing Tasks. Start Solving Problems.
One of the fastest ways to become an indispensable Chief of Staff is surprisingly simple: Stop asking, “What did my leader ask me to do?”…
How to Build Relationships with Your Toughest Stakeholders
One of the biggest mistakes people make with difficult stakeholders is treating every conversation like a transaction. The strongest relationships are built through connection. And…
Leading Through Hard Times: How to Support the Team
Layoffs. Reorganizations. Missed goals. Budget cuts. Leadership transitions. Most organizations eventually face seasons where people are carrying more uncertainty, disappointment, and emotional weight than usual….