impact

From Strengths to Traps: How Chiefs of Staff Can Avoid Slipping Back into Specialist Mode

⏱️ 3 min read One of the most common challenges I see with new Chiefs of Staff is this: you step into the role with deep expertise from a past life — finance, operations, communications, project management, you name it. That’s part of what makes you valuable. But it can also be the very thing […]

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30 Questions You Can Ask in Your First 30 Days as Chief of Staff

When you step into the Chief of Staff role, the temptation to jump in and start fixing things is strong. After all, you were hired (or promoted) to make the organization run better. But here’s the truth: your first 30 days aren’t about fixing. They’re about learning. This is the moment to listen, gather perspective,

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4 Tools to Align a Fractured Leadership Team

We’ve all been in those meetings. Everyone agrees on the goals. The strategy is clear enough. But somehow… progress stalls. Decisions get recycled. Follow-through slips. Tensions bubble under the surface. When a leadership team is stuck, it’s rarely because people don’t care. It’s because they don’t have the structure and support to move forward together.

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From Shut Out to Strategic Partner: How One Chief of Staff Earned Her CEO’s Trust

I recently caught up over a virtual coffee with a former coaching client, Amber. When I reminded her that her biggest challenge used to be getting her CEO to let her help, she looked surprised, then laughed and said: “Wow, I’d forgotten how hard that was. I can’t believe how far we’ve come.” Just over

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