trust

When Clarity Isn’t Enough: How One Chief of Staff United a Divided Executive Team

alignment, offsites, team dynamics, trust /

Jerry* was a sharp, systems-minded Chief of Staff with a big challenge: the executive team at his company was pulling in different directions, and his CEO was tired of playing referee. Jerry had what many Chiefs of Staff dream of—direct access to the CEO, the authority to drive change, and a genuine mandate to “fix […]

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From Shut Out to Strategic Partner: How One Chief of Staff Earned Her CEO’s Trust

impact, influence, trust /

I recently caught up over a virtual coffee with a former coaching client, Amber. When I reminded her that her biggest challenge used to be getting her CEO to let her help, she looked surprised, then laughed and said: “Wow, I’d forgotten how hard that was. I can’t believe how far we’ve come.” Just over

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